Spep Patent Archives
Constant innovation is critical for us to effectively support our customers in an ever-changing world. Our design engineers continually enhance existing designs and develop new proprietary designs to stay one step ahead of the competition.
UL Rated Hardware
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100% Employee Owned
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World Class Supply Chain Experts
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Custom Hardware Design & Engineering
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What Sets Our Industrial Hardware Apart
At SPEP, safety and compliance are just as important as offering the latest, innovative products. Compared to the competition, our hardware stands out for:
- Always certified: All of our hardware options include UL listed conduit hole seals and UL recognized parts for maximum safety.
- 80+ patents: Our dedication to innovation is reflected in our extensive patent portfolio, showcasing our ability to develop unique and effective hardware solutions.
- Custom Solutions: Designed to serve you with advanced tools like SolidWorks 3D CAD and FEA simulations, we offer custom options for 10,000+ parts.
- Rapid Prototyping: The latest 3D printing technology allows us to design new iterations with ease, reducing the time from factory to market.
- Robust Quality Assurance: Through stringent checks and quality control measures, including in-house testing and ISO 9001 certification, we always meet durability and reliability standards.
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Discover the SPEP Difference
100% Employee Owned
Vested Interest in Customer Satisfaction Motivates Teamwork
Design Engineering
Detail-Oriented Problem Solvers & Application Experts
Future Thinking
Focus on Long Term Business Relationships & Innovation
Customer Focus
Exceptional Service Provided Above & Beyond Expectations
Supply Chain Experts
Inventory Management & Local Stock to Mitigate Lead Times
Flexible Requirements
Easy to Work With & Adaptive Methods of Doing Business
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Frequently Asked Questions: SPEP
What types of customers does SPEP work with?
Sierra Pacific Engineering and Products (SPEP) sells business-to-business (B2B). We’re the experts in supporting OEM customers with high-quality industrial hardware. We are a perfect match for any company that uses high volumes of parts and/or is a repeat producer of products that require hinges, latches, handles, locks, and other similar items.
Our engineering, manufacturing, and distribution strengths provide a valuable resource to our customers. We regularly assist in product development, product improvement, and developing supply chain programs to service the demand of our customers.
Do you sell to the general public?
No, SPEP does not sell to the public, as we are not a retail establishment. We sell business-to-business (B2B) only. If you need a source for SPEP products in small quantities, we encourage you to visit our partner, Hard-To-Find Hardware at www.HTFHardware.com.
Is there a minimum order requirement?
Are you ISO certified?
How can I place an order with SPEP?
- Emailing order@spep.com
- Calling (800) 433-5554
- Faxing (800) 301-8522
Does SPEP accept will call orders?
What are SPEP’s hours of operation?
Can I place an order after business hours?
How are prices determined?
Can I pay using a credit card?
Does SPEP offer high-volume pricing?
What is SPEP's policy on over-runs and under-runs?
What shipping method do you use?
SPEP prefers to ship products “freight collect” using any carrier our customers specify. In the absence of specific shipping instructions, we will use our own discretion in choosing a carrier.
SPEP assumes no responsibility for any such damage or loss or for transportation delays. We are also not responsible for insuring shipments unless specified by the customer, in which event such insurance shall be based on the customer’s valuation and at the customer’s expense. All claims for damage and loss, whether apparent or concealed, shall be filed by the customer with the carrier. Shortages and/or damage must be noted at the time of delivery.
Does SPEP accept international orders?
How long will it take to receive my order?
How long it takes to receive your order will depend on when it was placed and the due date referenced in your purchase order. If no due date is given, your order will be shipped ASAP.
Upon receiving your order, SPEP provides an order acknowledgement with an estimated ship date. Any shipment date specified shall be the date of shipment from our plant. Shipment dates given by our order desk are estimates unless otherwise indicated.
Delivery may be subject to delays caused by strikes, fires, floods, accidents, pandemics, or any other cause beyond our control, including delays in the delivery of material to SPEP by third parties.
Can I change my order?
Can I cancel my order?
What is your warranty policy?
SPEP guarantees defect-free materials and workmanship for 120 days from delivery. If a product is found to be defective, we will approve returns with an R.M.A. number and may replace or refund the item.
PLEASE NOTE that this warranty does not cover damage from misuse, improper installation, or environmental wear. SPEP is not responsible for removal, reinstallation, or incidental costs. No additional warranties, express or implied, apply.